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Firmware Upgrade & Software Updates for Hive Scales (BeeScale.io) – Diagnostic Tool, Drivers & Guides – Info on Logar Honey Extractors

Enjoy regular updates for your hive scale and always stay up to date with the latest developments in beekeeping.

Note for Logar customers: At Honigschleudern.eu you will find not only support for hive scales such as BeeScale.io, but also information about Logar products. Learn how firmware and software updates can improve your beekeeping—whether you use BeeScale.io or own Logar honey extractors and accessories.

Modern technology is a wonderful thing—but the problem is that it constantly changes. You can buy the latest device on the market and a few months later there is already an improved version. The same used to be true for hive scales.

Or rather—this used to be the case. The BeeScale.io hive scale brings real improvements in this area: it provides continuous firmware updates and delivers new and improved features over time.

The central unit of BeeScale.io is the heart of the scale. It is a small computer that can connect to the internet via a built-in SIM card. And like any computer, it can receive firmware updates.

Firmware updates let you add new features to your scale. Updates keep your devices current and comparable with the latest products on the market. Updating the firmware is quick and easy: connect your scale to a computer and upload the new firmware. We have prepared a step-by-step guide to help you get started.

Get your BeeScale.io today and enjoy years of new and improved features.

Our award-winning BeeScale.io is an innovative hive scale with automatic hourly weight measurements and continuous updates. It enables remote monitoring of your hives via mobile app and web portal, is solar-powered for continuous autonomous operation, and helps to create low-stress conditions for your colonies. In case of an alarm you are notified immediately—so you always keep an overview of your hives.

Learn more about BeeScale.io and all its advantages—and find out how it works.

Improve your beekeeping! Combine modern hive scales with proven equipment such as Logar honey extractors for a powerful beekeeping setup.

Firmware Update Guide

You can update the scale software with a special program that you can download here: https://download.beescales.io/diagnostictool/setup.msi

Download Diagnostic Tool

Downloading the drivers for USB-serial communication

If the computer does not recognize the central unit, the PC is missing the drivers for USB-serial communication via the FTDI chip. In this case, please install the drivers from this page: https://ftdichip.com/drivers/vcp-drivers/

Below you will find instructions on how to use the program.

How to download the file

Browsers can sometimes block the download of the installer file. The program is safe to use but is not officially certified by Microsoft, so warnings may appear. To download the file you must first allow the download. This option may be hidden. Examples of warnings and how to allow an exception are shown in the images.

warning
Warning
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Warning

1. Video instructions

Installing the diagnostic and update program for the hive scale software

How to send the hive scale diagnostic log to support

How to update the hive scale firmware

2. Written instructions for using the BeeScale.io Diagnostic Program

Downloading the setup file
Downloading the setup file
Click the downloaded file to start the installation
Click the downloaded file to start the installation
Confirm the exception and run the program anyway
You must confirm the exception and run the program anyway.
Program installation, step 1
Program installation, step 1
Program installation, step 3
Program installation, step 3
Installed program on the desktop
Installed program on the desktop
Connect the device and start the Diagnostic Tool
First connect the device and then start the installed BeeScales Diagnostic Tool
Diagnostic functions
Diagnostic functions
Installing the new firmware on the device
Installing the new firmware on the device
Using the program without an internet connection
Using the program without an internet connection
Uploading the firmware
Uploading the firmware

More info about the hive scale